Wash & Fold Express support

Questions?
Laundry problem?
Get in touch.

Real people, clear answers, and WhatsApp support for the orders moving through your week.

Get in touch

General questions, pickup and delivery, subscriptions, campus plans or commercial enquiries. We’re listening.

Service area: Kampala urban and surrounding areas, with zone-based delivery pricing
WhatsApp: Use the green message button for the fastest response
Email: hello@washandfold.shop
Operating hours: Monday-Saturday, 8:00 AM-7:00 PM

Good to know

What is the fastest way to reach the team?

WhatsApp is the fastest channel for pickup questions, route updates and order support. Use the floating WhatsApp button from any page.

When will I receive a reply?

Messages are handled during operating hours. Urgent active-order questions should include the customer name, phone number and pickup date.

Can I ask for a custom quote here?

Yes. Choose the relevant topic in the form and explain your estimated load, area and service frequency.